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Independent review & score by Carivo
| Engine | 3.6L 6-Cylinder |
|---|---|
| Transmission | Automatic (variable gear ratios) |
| Drivetrain | Front-Wheel Drive |
| Fuel Type | Regular Gas and Electricity |
| City / Hwy MPG | 29 / 30 MPG |
| Combined MPG | 30 MPG |
| Est. Annual Fuel Cost | $2,250 |
| CO₂ Emissions | 119 g/mi |
| Seating Capacity | 7 passengers |
| Body Style | PHEV |
| Base Price | $46,191–$59,910 |
Source: EPA FuelEconomy.gov & manufacturer data. Figures reflect base trim; actual specs vary by trim level.
The 2020 Chrysler Pacifica Hybrid is a phev that earns a Carivo score of 6.8/10 — rated Good. Its strongest dimension is Safety at 8.4/10, while Reliability at 5.8/10 is where it trails the competition most noticeably. It's a capable but unexceptional phev — stronger alternatives exist if you're willing to shop the segment carefully.
Reliability and safety are the two dimensions that matter most for long-term ownership costs. At 5.8/10 for reliability, this phev trails its segment. That doesn't rule it out, but go in with eyes open on running costs. Safety lands at 8.4/10 — solid, though some rivals offer more advanced driver-assist features as standard. Confirm official results for your trim at nhtsa.gov/ratings.
Performance at 6.5/10 is a genuine liability and a score that should factor heavily into any buying decision. The powertrain and chassis dynamics trail class rivals by a meaningful margin — don't overlook it. Technology scores 6.7/10 — the infotainment and driver-assist features feel dated against current-generation rivals. This is worth weighing if you prioritize connected features or modern safety tech.
Priced from $46,191–$59,910, 78 MPG, seating 7, the Chrysler Pacifica Hybrid sits in the premium tier of the phev category. The value score of 6.7/10 is a red flag — comparable alternatives offer meaningfully more for the same outlay. Shop the segment before deciding. At 6 years old, resale value, parts availability, and whether a successor model has improved on its weak points are all worth investigating before committing.
Verdict: The 2020 Chrysler Pacifica Hybrid sits in the middle of the field. Until its value and technology and performance and reliability scores improve, stronger options exist at this price. Worth a look if it fits a specific need; otherwise use our compare tool against the segment leaders first.
Carivo scores are our own editorial assessment, informed by NHTSA safety and recall records, EPA fuel-economy figures, and manufacturer-published specifications. Scores are reviewed periodically and updated when new data becomes available. See our full methodology →
The 2020 Chrysler Pacifica Hybrid ranks #36 of 40 phevs in the Carivo database — better than 13% of the segment. Its 6.8/10 overall score is 0.7 points below the segment average of 7.5/10. Its $46,191 starting price is about 7% above the segment's median of $43,041.
Rankings are recalculated as new vehicles and scores are added. See the full PHEV ranking →
Across the Pacifica Hybrid model years we've scored, the 2020 holds its position — we didn't find an older year that delivers similar scores for meaningfully less money.
| Year | Score | Starting price (MSRP when new) | |
|---|---|---|---|
| 2026 | 7.1/10 | $54,064 | Read review → |
| 2025 | 7.1/10 | $54,064 | Read review → |
| 2024 | 7.0/10 | $52,490 | Read review → |
| 2023 | 7.0/10 | $50,915 | Read review → |
| 2022 | 6.8/10 | $49,340 | Read review → |
| 2021 | 6.8/10 | $47,765 | Read review → |
| 2020 (this review) | 6.8/10 | $46,191 | |
| 2019 | 6.7/10 | $44,616 | Read review → |
| 2018 | 6.6/10 | $43,041 | Read review → |
The following recall campaign has been filed with NHTSA for this model and year. Recall repairs are performed free of charge by franchised dealers; check your specific vehicle by VIN at nhtsa.gov/recalls.
| Electrical system / Wiring / Interior/under dash 09/06/2020 · 20V334000 | Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance. |
|---|
Source: NHTSA recall database, fetched at page build time.
Explore the full lineup of Chrysler models scored by Carivo — ranked by overall score across reliability, safety, value, performance, and technology.