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Independent review & score by Carivo
| Engine | 3.6L 6-Cylinder |
|---|---|
| Transmission | Automatic 9-spd |
| Drivetrain | Front-Wheel Drive |
| Fuel Type | Regular |
| City / Hwy MPG | 19 / 28 MPG |
| Combined MPG | 22 MPG |
| Est. Annual Fuel Cost | $3,050 |
| CO₂ Emissions | 401 g/mi |
| Seating Capacity | 8 passengers |
| Body Style | Minivan |
| Base Price | $35,191–$45,344 |
Source: EPA FuelEconomy.gov & manufacturer data. Figures reflect base trim; actual specs vary by trim level.
The 2020 Chrysler Pacifica is a minivan that earns a Carivo score of 6.9/10 — rated Good. Its strongest dimension is Safety at 8.6/10, while Reliability at 5.9/10 is where it trails the competition most noticeably. It's a capable but unexceptional minivan — stronger alternatives exist if you're willing to shop the segment carefully.
Reliability and safety are the two dimensions that matter most for long-term ownership costs. At 5.9/10 for reliability, this minivan trails its segment. That doesn't rule it out, but go in with eyes open on running costs. On safety, it scores 8.6/10 in our assessment. Always confirm the official crash-test results for your exact trim at nhtsa.gov/ratings.
Performance at 6.3/10 is a genuine liability and a score that should factor heavily into any buying decision. The powertrain and chassis dynamics trail class rivals by a meaningful margin — don't overlook it. Technology scores 6.6/10 — the infotainment and driver-assist features feel dated against current-generation rivals. This is worth weighing if you prioritize connected features or modern safety tech.
Priced from $35,191–$45,344, 18 MPG, seating 8, the Chrysler Pacifica sits in the mid-market bracket of the minivan segment. At 7.1/10 for value, it delivers fair pricing for what's on offer, though the best alternatives in this price range score slightly higher. At 6 years old, resale value, parts availability, and whether a successor model has improved on its weak points are all worth investigating before committing.
Verdict: The 2020 Chrysler Pacifica sits in the middle of the field. Until its technology and performance and reliability scores improve, stronger options exist at this price. Worth a look if it fits a specific need; otherwise use our compare tool against the segment leaders first.
Carivo scores are our own editorial assessment, informed by NHTSA safety and recall records, EPA fuel-economy figures, and manufacturer-published specifications. Scores are reviewed periodically and updated when new data becomes available. See our full methodology →
The 2020 Chrysler Pacifica ranks #44 of 47 minivans in the Carivo database — better than 9% of the segment. Its 6.9/10 overall score is 0.7 points below the segment average of 7.6/10. Its $35,191 starting price sits close to the segment's median of $33,751.
Rankings are recalculated as new vehicles and scores are added. See the full Minivan ranking →
Smart-money pick: the 2017 Chrysler Pacifica scores 6.7/10 — within striking distance of the 2020's 6.9 — and starts roughly $3,500 lower. If you don't need the newest model year, that's money better spent on a higher trim or kept in your pocket.
| Year | Score | Starting price (MSRP when new) | |
|---|---|---|---|
| 2026 | 7.2/10 | $41,189 | Read review → |
| 2025 | 7.2/10 | $41,189 | Read review → |
| 2024 | 7.2/10 | $39,990 | Read review → |
| 2023 | 7.1/10 | $38,790 | Read review → |
| 2022 | 7.0/10 | $37,590 | Read review → |
| 2021 | 7.0/10 | $36,390 | Read review → |
| 2020 (this review) | 6.9/10 | $35,191 | |
| 2019 | 6.9/10 | $33,991 | Read review → |
| 2018 | 6.8/10 | $32,791 | Read review → |
| 2017 | 6.7/10 | $31,592 | Read review → |
The following recall campaigns have been filed with NHTSA for this model and year. Recall repairs are performed free of charge by franchised dealers; check your specific vehicle by VIN at nhtsa.gov/recalls.
| Back over prevention / sensing system / camera 10/09/2020 · 20V191000 | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger… |
|---|---|
| Electrical system / Wiring / Connectors/plugs/receptacles 17/01/2023 · 23V010000 | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| Air bags / Side/window / Curtain 24/10/2024 · 24V793000 | Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the… |
| Equipment adaptive/mobility / Wheelchair restraints/securement / Latch/anchor / 17/12/2025 · 25V876000 | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with… |
| Electrical system / Propulsion system / Traction battery 04/06/2026 · 26V362000 | Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position. |
Source: NHTSA recall database, fetched at page build time.
We rate the 2020 Chrysler Pacifica's reliability 5.9/10 — below the segment average, so budget for higher maintenance. It has 5 NHTSA recall campaigns on record for this model year (details in the recalls section above — repairs are free at dealers).
5 NHTSA recall campaigns matched this model and year as of our latest check. Verify your specific vehicle by VIN at nhtsa.gov/recalls.
It scores 6.9/10 overall, ranking #44 of 47 minivans in our database (better than 9% of the segment). Stronger-scoring alternatives exist at similar prices — use our compare tool before committing.
The 2020 Chrysler Pacifica starts at $35,191 and ranges up to $45,344 across trims (MSRP when new). At 18 MPG, expect roughly $2,917/year in fuel at 15,000 miles/year.
Explore the full lineup of Chrysler models scored by Carivo — ranked by overall score across reliability, safety, value, performance, and technology.