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Independent review & score by Carivo
| Engine | 3.6L 6-Cylinder |
|---|---|
| Transmission | Automatic (S6) |
| Drivetrain | Front-Wheel Drive |
| Fuel Type | Regular |
| City / Hwy MPG | 19 / 28 MPG |
| Combined MPG | 22 MPG |
| Est. Annual Fuel Cost | $3,050 |
| CO₂ Emissions | 406 g/mi |
| Seating Capacity | 5 passengers |
| Body Style | Sedan |
| Base Price | $25,471–$32,889 |
Source: EPA FuelEconomy.gov & manufacturer data. Figures reflect base trim; actual specs vary by trim level.
With an overall Carivo score of 7.0/10, the 2020 Chevrolet Impala earns a Good rating among the sedans we've scored. Its strongest dimension is Safety at 7.9/10, while Performance at 6.6/10 is where it trails the competition most noticeably. It's a capable but unexceptional sedan — stronger alternatives exist if you're willing to shop the segment carefully.
Reliability and safety are the two dimensions that matter most for long-term ownership costs. We rate reliability at 6.7/10 — below the segment average in our scoring. Budget for potentially higher maintenance costs and check the recall record below before buying. On safety it earns 7.9/10: respectable, if not class-leading — several competitors bundle more driver-assist tech as standard. Check your trim's official ratings at nhtsa.gov.
Performance at 6.6/10 is a genuine liability and a score that should factor heavily into any buying decision. The powertrain and chassis dynamics trail class rivals by a meaningful margin — don't overlook it. Technology scores 6.8/10 — the infotainment and driver-assist features feel dated against current-generation rivals. This is worth weighing if you prioritize connected features or modern safety tech.
Priced from $25,471–$32,889, 23 MPG, seating 5, the Chevrolet Impala sits in the mid-market bracket of the sedan segment. Value lands at 7.0/10 — you get what you pay for, no more and no less, with a few rivals offering slightly better per-dollar returns. At 6 years old, resale value, parts availability, and whether a successor model has improved on its weak points are all worth investigating before committing.
Bottom line: There's a case for the 2020 Chevrolet Impala, but it needs the right buyer. Its technology and reliability and performance scores trail the class, and several higher-rated rivals sell for similar money — comparison-shop before committing.
Carivo scores are our own editorial assessment, informed by NHTSA safety and recall records, EPA fuel-economy figures, and manufacturer-published specifications. Scores are reviewed periodically and updated when new data becomes available. See our full methodology →
The 2020 Chevrolet Impala ranks #1048 of 1310 sedans in the Carivo database — better than 20% of the segment. Its 7.0/10 overall score is 0.5 points below the segment average of 7.5/10. Its $25,471 starting price undercuts the segment's median of $27,664 by about 8%.
Rankings are recalculated as new vehicles and scores are added. See the full Sedan ranking →
Across the Impala model years we've scored, the 2020 holds its position — we didn't find an older year that delivers similar scores for meaningfully less money.
| Year | Score | Starting price (MSRP when new) | |
|---|---|---|---|
| 2020 (this review) | 7.0/10 | $25,471 | |
| 2019 | 6.9/10 | $30,475 | Read review → |
| 2018 | 7.0/10 | $30,065 | Read review → |
| 2017 | 7.0/10 | $29,155 | Read review → |
| 2016 | 6.8/10 | $28,445 | Read review → |
| 2015 | 6.7/10 | $27,335 | Read review → |
Explore the full lineup of Chevrolet models scored by Carivo — ranked by overall score across reliability, safety, value, performance, and technology.