Source: EPA FuelEconomy.gov & manufacturer data. Figures reflect base trim; actual specs vary by trim level.
About the 2020 Chevrolet Impala
With an overall Carivo score of 7.0/10, the 2020 Chevrolet Impala earns a Good rating among the sedans we've scored. Its strongest dimension is Safety at 7.9/10, while Performance at 6.6/10 is where it trails the competition most noticeably. It's a capable but unexceptional sedan — stronger alternatives exist if you're willing to shop the segment carefully.
Reliability and safety are the two dimensions that matter most for long-term ownership costs. We rate reliability at 6.7/10 — below the segment average in our scoring. Budget for potentially higher maintenance costs and check the recall record below before buying. On safety it earns 7.9/10: respectable, if not class-leading — several competitors bundle more driver-assist tech as standard. Check your trim's official ratings at nhtsa.gov.
Performance at 6.6/10 is a genuine liability and a score that should factor heavily into any buying decision. The powertrain and chassis dynamics trail class rivals by a meaningful margin — don't overlook it. Technology scores 6.8/10 — the infotainment and driver-assist features feel dated against current-generation rivals. This is worth weighing if you prioritize connected features or modern safety tech.
Priced from $25,471–$32,889, 23 MPG, seating 5, the Chevrolet Impala sits in the mid-market bracket of the sedan segment. Value lands at 7.0/10 — you get what you pay for, no more and no less, with a few rivals offering slightly better per-dollar returns. At 6 years old, resale value, parts availability, and whether a successor model has improved on its weak points are all worth investigating before committing.
Bottom line: There's a case for the 2020 Chevrolet Impala, but it needs the right buyer. Its technology and reliability and performance scores trail the class, and several higher-rated rivals sell for similar money — comparison-shop before committing.
Carivo scores are our own editorial assessment, informed by NHTSA safety and recall records, EPA fuel-economy figures, and manufacturer-published specifications. Scores are reviewed periodically and updated when new data becomes available. See our full methodology →
How It Ranks Among Sedans
The 2020 Chevrolet Impala ranks #1048 of 1310 sedans in the Carivo database — better than 20% of the segment. Its 7.0/10 overall score is 0.5 points below the segment average of 7.5/10. Its $25,471 starting price undercuts the segment's median of $27,664 by about 8%.
Varies widely by driver and state — always quote the exact trim before buying
We only print costs we can compute from sourced data (EPA fuel economy, NHTSA recalls). We don't estimate maintenance or depreciation — anyone who gives you one number for those is guessing.
Which Impala Year Should You Buy?
Across the Impala model years we've scored, the 2020 holds its position — we didn't find an older year that delivers similar scores for meaningfully less money.
Strong safety ratings from NHTSA and independent testers
Broad dealer network supports easy servicing and parts availability
✗ Where it falls short
Reliability scores are mid-pack; some owners report higher-than-expected maintenance needs
Driving dynamics are adequate but uninspiring; not the choice for enthusiast drivers
Tech suite is functional but lags behind segment-best options; some features cost extra
Common Questions — 2020 Chevrolet Impala
Is the 2020 Chevrolet Impala reliable?
We rate the 2020 Chevrolet Impala's reliability 6.7/10 — below the segment average, so budget for higher maintenance.
Is the 2020 Chevrolet Impala worth buying?
It scores 7.0/10 overall, ranking #1048 of 1310 sedans in our database (better than 20% of the segment). Stronger-scoring alternatives exist at similar prices — use our compare tool before committing.
How much does the 2020 Chevrolet Impala cost?
The 2020 Chevrolet Impala starts at $25,471 and ranges up to $32,889 across trims (MSRP when new). At 23 MPG, expect roughly $2,283/year in fuel at 15,000 miles/year.
Which Impala years should you avoid?
No standout weak years: across the 6 Impala model years we've scored, every year lands within half a point of the best (7.0/10). Pick on price and condition rather than year.
Owner Essentials — Chevrolet Impala
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More Chevrolet Reviews
Explore the full lineup of Chevrolet models scored by Carivo — ranked by overall score across reliability, safety, value, performance, and technology.
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