Lemon Law Check › 2020 Ford Explorer

2020 Ford Explorer Problems, Recalls & Complaints

The 2020 Ford Explorer has 31 NHTSA recall campaigns and 1137 owner complaints filed with federal regulators, with complaints concentrated in power train. Owners whose Explorer has needed repeated repairs for the same warranty problem may qualify for a buyback or compensation under state lemon laws.

Most-reported problem areas

Complaint counts by vehicle system, from 1137 owner complaints filed with NHTSA for the 2020 Ford Explorer:

Power train422 complaints
Unknown or other148 complaints
Electrical system132 complaints
Back over prevention61 complaints
Engine47 complaints
Exterior lighting41 complaints

What owners told federal regulators

"On december 26, at approximately 7:08 p.m., i was driving on the belt parkway during a snowstorm. i was traveling in the middle lane and began to safely change lanes to the right. during the lane change, the vehicle’s four-wheel-drive system suddenly displayed an error and app…"
— owner complaint filed with NHTSA, 12/31/2025
"When parked with the vehicle running a passenger exited the rear seat behind the driver. when they closed the door the drivers seat moved all the way forward and the seat back also moved forward pinning the driver to the steering wheel. after a few seconds the driver was ab…"
— owner complaint filed with NHTSA, 12/31/2023
"Vehicle did not want to shift above 35 mph. when letting off gas - harsh downshift (with no break lights) at 25mph. diagnosed transmission problem - repaired- ford dealership rebuilt transmission. no warnings or messages prior to failure."
— owner complaint filed with NHTSA, 12/30/2025

NHTSA recall campaigns (31)

Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
04/12/2019 · 19V859000
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Engine
17/12/2020 · 20V788000
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Suspension:rear
10/03/2021 · 21V154000
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which …
Back over prevention:software
22/09/2021 · 21V735000
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Seat belts: rear/other:buckle assembly
10/09/2020 · 20V549000
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Power train:driveline:driveshaft
10/11/2020 · 20V693000
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the…

Recall repairs are performed free of charge at franchised dealers. Check your specific vehicle with the free VIN recall checker.

Has your Explorer been in the shop repeatedly?

If the same warranty problem has needed 2+ repair attempts — or your Explorer has spent 30+ days out of service — it may qualify for a buyback, replacement, or cash compensation under your state's lemon law. Manufacturers pay the legal fees in most states, so the case review costs you nothing.

Check My Explorer — Free →

Frequently asked questions

What are the most common problems with the 2020 Ford Explorer?

Based on 1137 owner complaints filed with NHTSA, the most-reported problem areas for the 2020 Ford Explorer are power train, unknown or other, electrical system.

How many recalls does the 2020 Ford Explorer have?

NHTSA lists 31 recall campaigns for the 2020 Ford Explorer. Recall repairs are always free at franchised dealers regardless of warranty status.

Is the 2020 Ford Explorer a lemon?

A specific vehicle qualifies as a lemon based on its own repair history, not the model's overall record. If your Explorer has had power train or other warranty problems repaired 2–4 times without success, or has spent 30+ days in the shop, it may qualify under your state's lemon law — attorneys evaluate this free of charge.

Researching this car as a buyer instead? Read the full Carivo review of the 2020 Ford Explorer.

All recall and complaint figures on this page come directly from National Highway Traffic Safety Administration (NHTSA) federal records for this make, model, and year, fetched at page build time and cached daily. Complaint excerpts are owner-submitted reports to NHTSA, lightly truncated. Carivo is an independent data site, not a law firm; lemon law eligibility is determined solely by attorneys under your state's statute.